Privacy Policy

Grüns Nutrition, Inc. (“we,” “us,” or “our”) wants you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:

• Websites operated by us from which you are accessing this Privacy Policy, including, without limitation, gruns.co and our brand websites nutrops.co, immun.co and juced.co (collectively, the “Websites”);
• Our social media pages we operate (collectively, our “Social Media Pages”);
• HTML-formatted email messages that we send to you that link to this Privacy Policy or other communications with you; and
• Offline business interactions you have with us.

Collectively, we refer to the Websites, Social Media Pages, emails, and offline business interactions as the “Services.”

Personal information we collect

We collect the following categories of personal information when you use our Services. “Personal information” is information that identifies you as an individual or relates to an identifiable individual.

Information we collect from you

• Name and contact details — first and last name, email address, and phone number.
• Shipping details — shipping address.
• Payment details — payment card and related details such as billing address.
• Purchase and transaction details — information regarding your purchases, transactions, and subscriptions.
• Preferences, surveys and communications — marketing preferences and other choices you make about how we contact you, as well as information you choose to share when you complete one of our surveys.
• Physical location — we may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals, and may use or share it (combined with information about advertisements you viewed) with marketing partners to provide personalized content and study campaign effectiveness. In some instances you may allow or deny such uses, but if you deny them we and our partners may not be able to provide the applicable personalized services and content.

Information collected automatically through your use of our Services

• Online activity data — pages or screens you viewed, how long you spent on a page, navigation paths, access times and duration, and whether you have opened our marketing emails or SMS messages or clicked links within them.
• Browser and device information — MAC address, computer type, screen resolution, operating system name and version, device manufacturer and model, language, browser type and version, and the name and version of the Services you are using. We use this information to ensure the Services function properly.
• IP address — logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and pages visited. We use IP addresses to calculate usage levels, diagnose server problems, administer the Services, and derive your approximate location.

Tools we use for automatic data collection

• Cookies and similar technologies — we and our service providers use cookies, pixels, clear gifs, web beacons, and similar online tracking technologies on the Services to collect information such as browser type, time spent, pages visited, language preferences, unique identifiers, and how you interact with our Services. This information is used for security, to power interactive features, to facilitate navigation, to personalize your experience, to develop and improve the Services, for advertising, and to help keep the Services free of bugs. Cookies also let us select which advertisements or offers are most likely to appeal to you and measure responses to our ads. We respond to browser do-not-track signals where required. Most browsers allow you to decline cookies — see allaboutcookies.org. If you do not accept cookies, you may experience some inconvenience in your use of the Services.
• Analytics — we use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. Learn about Google’s practices at google.com/policies/privacy, and opt out with the Google Analytics opt-out browser add-on.

Other sources

• Partners/referrals — members of Grüns’ partners and referral programs.
• Third-party data providers — third parties who provide data enrichment services.

We need to collect personal information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, including through our referral program, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How we use personal information

• Providing our Services — contacting and interacting with you, offering products for sale, responding to your requests, processing payments, shipping and fulfilling your order, verifying your information, and sending administrative information such as changes to our terms, conditions, and policies.
• Operations and general business — troubleshooting and diagnostic testing, performance analyses, testing new features, system and log maintenance, technical support, system debugging, and hosting data.
• Marketing — sending you marketing, updates, and promotions we think may interest you, by email, postal mail, or text message.
• Relationship building and engagement — facilitating and responding to social sharing and posts on our Services, and other customer relationship building activities.
• Personalizing the Services — tailoring interactions, information, and offers to your interests.
• Improving and developing products and services — data analysis, developing new products and Services, identifying usage trends, determining the effectiveness of promotional campaigns, and operating and expanding our business.
• Aggregation, de-identification, and/or anonymization — so information will no longer be considered personal information.
• Security and fraud prevention — conducting audits, verifying our internal processes, and monitoring for and preventing fraud, including maintaining system security.
• Legal and compliance — complying with applicable laws and legal processes, responding to requests from public and government authorities, enforcing our terms and standards, protecting our operations and rights, and defending claims.

How we disclose personal information

• Service providers and contractors — companies and individuals that provide services on our behalf or help us operate our Services or business, such as companies that power our online store, web and app hosting, data analysis, payment processing, order fulfilment, shipping support, information technology, customer support, email delivery, marketing, fraud prevention, chat (including storage of chat transcripts), auditing, and other services.
• Affiliates — for the purposes described in this Privacy Policy.
• Professional advisors — accountants, auditors, experts, consultants, lawyers, banks, and financial institutions that support our business.
• Government authorities and others — where required by law or legal process, or where disclosure is appropriate for legal, compliance, or fraud-prevention purposes.
• Other online services — information you post or disclose through our Social Media Pages and other online services becomes public and may be available to other users.
• Business transferees — acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Your choices

If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by following the unsubscribe instructions in any such message. If you no longer want to receive SMS/text messages from us, you may opt out by texting “STOP.”

Please see our Messaging Terms and Messaging Privacy Policy. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out. If you would like to update personal information that you have provided to us, you may do so through the account portal.

Jurisdiction and cross-border transfer

Our Services are intended for individuals located in the United States and we are located in the United States. We may store and process your personal information in any country where we have facilities or in which we engage service providers. By using the Services, you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Third-party services, advertising, and payments

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services. You may receive advertisements based on information relating to your access to and use of the Services on any of your devices, as well as on information received from third parties. These companies place or recognize a unique cookie on your browser and use these technologies to recognize you across the devices you use. To learn more and opt out, visit optout.aboutads.info and optout.networkadvertising.org.

The Services may allow you to make payments using a third-party payment service with which you have created your own account. When you use such a service, your personal information will be collected by that third party and not by us, and will be subject to the third party’s privacy policy rather than this Privacy Policy.

Sensitive information and use of Services by minors

Unless we request it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., health or medical information, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, or criminal background) on or through the Services or otherwise to us.

The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from individuals under 13.

Updates to this Privacy Policy

The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.

Contacting us

If you have any questions or concerns regarding this Privacy Policy, please contact us at privacy@gruns.co.

Additional information for U.S. consumers

Pursuant to U.S. state consumer privacy laws, we provide the following additional details regarding the categories of personal information we collect, use, and disclose about U.S. consumers in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. This section supplements the information provided above.

Notice at collection

Within the 12 months preceding the date this Privacy Policy was last updated, we collected and processed the following categories of personal information, disclosed them to service providers and contractors, affiliates, professional advisors, government authorities and others, and (except where noted) “shared” them with ad networks and social media platforms for cross-context behavioral or targeted advertising:

• Identifiers, such as name, postal address, email address, phone number, payment information, unique personal identifiers, IP address, and other online identifiers.
• Personal information as defined in the California customer records law, such as name, shipping and billing address, email address, telephone number, and payment information.
• Commercial information, such as transaction information and purchase history, including purchases considered and consuming histories or tendencies.
• Internet or network activity information, such as interactions with our online properties or ads.
• Geolocation data, such as device location and approximate location derived from IP address.
• Audio/video data, such as call and video recordings made for our business purposes.
• Employment information, such as business contact information and company title (not shared for targeted advertising).
• Inferences drawn from the personal information listed above to create a profile about, for example, an individual’s preferences or characteristics.
• Sensitive personal information — account login information and precise geolocation information (not shared for targeted advertising).

We may also process your personal information or disclose it to a third party in the event of any reorganization, financing transaction, merger, sale, joint venture, partnership, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock. To request to opt out of any future targeted advertising, including the “sharing” of your personal information for cross-context behavioral advertising, use our opt-out form.

Sensitive personal information

Subject to your consent where required or as otherwise limited by applicable law, we collect, process, and disclose sensitive personal information for purposes of: providing goods or services as requested; ensuring safety, security, and integrity; countering wrongful or unlawful actions; short-term transient use such as displaying first-party, non-personalized advertising; performing services for our business, including maintaining and servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, and providing storage; activities relating to quality and safety control or product improvement; and other collection and processing that is not for the purpose of inferring characteristics about an individual. We do not use sensitive personal information beyond these purposes.

Retention periods

We retain each category of personal information, including sensitive personal information, for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include the length of our ongoing relationship with you, any legal obligation to which we are subject, and whether retention is advisable in light of our legal position (for example, applicable statutes of limitations, litigation, or regulatory investigations).

Rights and requests

Subject to applicable law, you may request: (1) to know whether we process your personal information and to access it; (2) to correct inaccuracies in your personal information; (3) to have your personal information deleted; (4) to receive specific pieces of your personal information, including a copy in a portable format; and (5) to opt out of targeted advertising, including the “sharing” of your personal information for cross-context behavioral advertising.

California consumers may also request the categories of personal information collected and the sources, the business or commercial purpose for collecting or “sharing” it, the categories “shared” and the third parties involved, the categories disclosed for a business purpose and the service providers or contractors involved, and the categories of third parties to whom we disclosed personal information. Oregon and Minnesota consumers may also request the categories of personal information we process about them and the third parties to whom we have disclosed personal information. Delaware and Maryland consumers may request the categories of third parties to whom we disclosed personal information.

You have the right not to be unlawfully retaliated against for exercising your privacy rights. To make a request, please visit our Privacy Request Center or call us at 1-844-547-8675. We will verify and respond to your request consistent with applicable law, and may need your first name, last name, email, and relationship with Grüns to verify your identity and protect against fraudulent requests.

We do not sell personal information (including sensitive personal information), as defined under applicable law, and have not engaged in such activities in the 12 months preceding the date this Privacy Policy was last updated. Without limiting the foregoing, we do not sell or knowingly sell or “share” personal information of minors under 16 years of age. We also process opt-out preference signals, such as the Global Privacy Control, in states that require a universal opt-out mechanism; these signals set your preferences only for the browser or device you are using. For information, visit globalprivacycontrol.org.

Appeal process, authorized agents, and de-identified information

If we refuse to take action on your request, you may appeal within a reasonable period after you receive notice of the refusal by contacting us at privacy@gruns.co or 1-844-547-8675. If an agent would like to make a request on your behalf as permitted under applicable law, the agent may use the submission methods noted above; we may request proof of the agent’s status, verify your identity, or confirm that you gave the agent permission. Where we maintain or use de-identified information, we will continue to maintain and use it only in a de-identified fashion and will not attempt to re-identify it.